What drives Automotive?

What drives the automotive industry and what is the role of SAP WTY (SAP Warranty) module? How did warranty systems use to work without improvements such as machine learning, automation, or artificial intelligence? How does implementation of SAP WTY affects customer satisfaction and to what extend improves operational processes? Can companies count on ROI when implementing SAP WTY? These and many other questions were answered by Filip Stankowski, Automotive Solution Architect at Hicron, in his interview with Hanna Dziubińska Kopka. For more information please go to https://hicron.com/offer/sap-for-automotive/