Amazfit GTR battery problem (more info in description)
Amazfit GTR problems: - The charge goes from 0% to 100% instantly; (0:25 - 1:06) - Battery life is less than 30 minutes; (1:10 - 4:30, battery 98% to 92%) - When restarting the battery returns to 0% charge; (4:35 - 4:55) The seller requested the return for refund, I would have to pay the shipping and that would be very expensive. Aliexpress has made two proposal, product return and refund or partial refund. I did not accept any proposal, either would lose a lot of money for a defect that came from the factory. I was at a loss. ¯ \ _ (ツ) _ / ¯. 421/5000 It is possible to contact Amazfit support, but apparently they do not read the message, reply with standard messages. You can send the Watch logs to Amazfit through the app. The procedure according to Amazfit is: 1. Open Amazfit app and click Profile in the bottom right corner 2. Swipe up and find Feedback 3. Describe your issue and check Watch logs before Submit 4. Copy the User ID and send it to us
Amazfit GTR problems: - The charge goes from 0% to 100% instantly; (0:25 - 1:06) - Battery life is less than 30 minutes; (1:10 - 4:30, battery 98% to 92%) - When restarting the battery returns to 0% charge; (4:35 - 4:55) The seller requested the return for refund, I would have to pay the shipping and that would be very expensive. Aliexpress has made two proposal, product return and refund or partial refund. I did not accept any proposal, either would lose a lot of money for a defect that came from the factory. I was at a loss. ¯ \ _ (ツ) _ / ¯. 421/5000 It is possible to contact Amazfit support, but apparently they do not read the message, reply with standard messages. You can send the Watch logs to Amazfit through the app. The procedure according to Amazfit is: 1. Open Amazfit app and click Profile in the bottom right corner 2. Swipe up and find Feedback 3. Describe your issue and check Watch logs before Submit 4. Copy the User ID and send it to us